Responsible Lending

Our Commitment to Responsible Lending

Orrish Finance Pvt Ltd is a RBI-registered Non-Banking Financial Company (NBFC) that specializes in lending short-term loans through its digital platform, CashPo. As a responsible lender, we understand the importance of meeting our customer’s financial needs and aid them to become financially independent. We believe in being a responsible business entity and hence thoroughly adhere to RBI’s fair practice Codes and Policies. Further, as regulated by the RBI, all loan transactions are in line with the stipulated rules and regulations.

What you can expect from us as a responsible lender :

  • We strictly prohibit abusive, misleading, or fraudulent lending practices

  • We keep all the information provided by you extremely confidential and never misuse it

  • Our products are advertised with transparency and fairness, making sure that you understand all our key terms and conditions

  • We provide you with all the information you may need about our loan products, enabling you to make a well-informed decision

  • We display and maintain transparency about all information regarding the cost of borrowing, fees and charges and our lending terms and conditions on our mobile application and the website

  • The detailed FAQ section of our application and the website provides easy-to-understand Information related to the frequent queries and doubts

  • We address your queries and complaints professionally within a stipulated time frame.

  • We adhere to RBI’s Fair Practice Code in our loan recovery process

  • We never indulge in sending fake legal notices from any government bodies or use logos or stamps of bodies such as RBI, CBI, UIDAI, Tax department etc.

What we need from you as a borrower :

  • Always provide us with complete and accurate information on your application in order to assess your eligibility.

  • Please make sure you fully understand the terms and conditions on which the money is borrowed. We urge you to seek further information, if needed.

  • Please ensure timely repayments, in order to maintain a positive credit profile. Further it will help you to get credit faster on subsequent loans. You may refer our Fair Practices Code for more information. To report any unfair practices, please write to [email protected]

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